How to make a simple sales page in 3 layers: Know - Trust - Love
The secret to a lean sales page for solo business owners: make the sale with confidence through your own story.
On this page
- Set up a new page
- Layer 1 (Know): Introduce the product
- 1. Pick a clear, one-of-a-kind name
- 2. Write the core message
- 3. Add an image or a video
- 4. Pick three highlights
- Layer 2 (Trust): Proof
- 1. Tell your own story
- 2. Add feedback from customers
- 3. Put the pricing table after the proof
- Layer 3 (Love): A personal note and a promise
- 1. Write a personal note on how the product came to be
- 2. Make a promise for the future
- The sales page is only the last touchpoint
How do you build a sales page when you have no customers yet to ask for feedback?
The truth: you don’t need past customers to start. A solo business owner’s product always grows out of their own real pain, and the road you took to solve that problem yourself is the most valuable proof you have.
This post walks you through the 3 core layers, Know - Trust - Love, to build a sales page that is short, honest, and moves people to buy with your own story.
Set up a new page
Say you already have a website. Every platform (WordPress, Ghost, or any common site builder) has a place to create pages. Get ready like this:
- In your website’s admin panel, create a new page (choose Page, not Post).
- Give it a temporary title: your product’s name.
- Leave the page completely blank. You will fill it in, piece by piece, with the 3-layer structure below.
Layer 1 (Know): Introduce the product
At this layer, your only goal is to help readers know exactly what you are selling within the first few seconds. Never make customers guess.
1. Pick a clear, one-of-a-kind name
On a lean sales page, a product name is made of two parts:
- The product type must be clear: a course is a course, a book is a book, a toolkit is a toolkit, a service is a service. Use the common name of the format, so readers know at once what kind of product it is without guessing.
- The name must be unique, like an ID: the name is the one label that marks your product in the market, just like the ID you pick for an account. A name no one else uses helps customers remember and recognize your product.
The formula for the name:
[Product type] + [Unique name]
Example: the [Name] course, the [Name] toolkit.
How to do it:
- Write down 3 names you like.
- Search for each name. If another product on the market already uses it, drop it right away.
- Join the unique name that is left with the specific product type.
- Say the full name out loud. If someone hearing it for the first time knows at once what kind of product it is and can picture it, the name passes.
- Put this name at the top of the page as the biggest heading (H1).
2. Write the core message
Right under the name comes the core message, where you put in your solution. You only need to say three things: who it is for, what the result is, and what solution it is built on.
Fill in the template below, then trim it down to one or two sentences:
[Product name] helps [who] get [result] with [your solution].
Keep it to a few lines. A lean product page is there so people can grasp it fast, so don’t drag it out here. Read it again and ask: after 5 seconds, would a stranger know who this product is for? If not, keep editing.
3. Add an image or a video
Next you need an image that shows the product in a way that is very easy to understand. This is the product cover. Cường recommends that you have a video where you talk about the product yourself.
But do the easy thing first:
- Make the image first. With today’s tools, making a product image is not hard. Choose an image that shows what the product is at a glance.
- Put the image on the page, right under the core message.
- Record the video later. Recording a video is still a challenge, so there is no rush.
- Once you have recorded it and have everything worked out, swap the image for the video in that same spot.
4. Pick three highlights
Under the image, pull out three highlights of the product. Three at most; even one or two is enough. These are the core values or benefits you believe in most.
How to do it:
- List every value or piece of content you can think of.
- Cross items out until only the 3 you feel most sure of and believe in most are left.
- Keep each highlight to one line: a short title of a few words plus one tight sentence that explains it.
Write as short as you can. This is not a detailed article. It is a few strong strokes, so a reader who skims for a few seconds gets the whole value of the product.
Check: the page now has a name, a core message, an image, and three highlights. Scrolling down from the top, readers know at once what the product is and what makes it special.
Layer 2 (Trust): Proof
Below the introduction is where you build trust. Readers don’t believe empty sales talk. They only believe real results.
For a solo business owner, your own story is the most convincing proof: you made the product from your own real pain, you were its first user, and you tested the results yourself.
This part is where you tell your story in 3 parts:
| Part | What you tell |
|---|---|
| Before using it | What your situation was like before |
| Using the product | How you used the product |
| Result | The specific result that followed |
1. Tell your own story
Use your own case as the first proof:
- Before the product: write down how stuck you were. What problems did you face? How much time or effort did you lose?
- How you put it to use: write how you shaped the product and used it to solve your problem.
- The result: write the specific result the product gave you.
Copy those three parts onto the page as one honest story. When readers see their own problem in your story, they will trust the solution.
2. Add feedback from customers
Once people have used the product for a while, collect feedback from customers to make the page more credible:
- Choose one to three people who used the product and got the clearest results.
- Ask their permission before you put it on the page.
- Tell their results in the same three parts as above, in their own words if you can, and place it next to your story.
3. Put the pricing table after the proof
The pricing table goes at the very end of Layer 2, right after the story and the feedback. The reason: readers need to see real results first, and only then should they see the number they have to pay. Show the price too early and they start weighing the cost before they have had time to trust you.
How to do it:
- Place the pricing table right under the proof, before the personal note.
- State the product’s price clearly, as a number that is easy to see.
- List in brief what buyers get when they buy.
- Put a clear buy button right under the pricing table.
Keep the pricing table simple, because the whole page needs to be short so readers grasp it fast.
Check: the page now has at least one story with a specific result that comes from your own real experience.
Layer 3 (Love): A personal note and a promise
Customers don’t love the product. They love the person and the care behind it. It is always this way: people choose to buy and stay because they love the brand and trust the person behind it.
This layer is where you touch the reader’s feelings to build the strongest bond. Do this part well and the page will turn a very high share of readers into buyers, without long writing. You do the two parts in turn:
1. Write a personal note on how the product came to be
Below the proof, leave a short personal note so readers know who made the product and what its history is. You are the one who gave it life.
Answer the 4 questions below, then trim your answers into 1 to 2 short paragraphs:
- Hope: what did you hope for when you set out to make it?
- Purpose: in the end, what problem is it there to solve?
- Time: how long did you spend shaping and testing it?
- History: is there a memorable story or turning point in how it came about?
2. Make a promise for the future
The last part before the buy button is the promise, your sincere commitment to customers about the product’s future. Answer 3 questions:
- Updates: how will you keep improving and updating the product?
- Direction: how will you shape it, and where will you take it?
- Uniqueness: how will you keep what makes it unique, and grow it?
Only promise what you know you can do. A sincere promise is what buyers will remember and put their full trust in.
Whatever care you pour into the product, readers can feel it. When they feel who you are, they will love your product.
Check: readers can clearly see who made the product, why you made it, and what you promise them about the future.
The sales page is only the last touchpoint
A sales page cannot make the sale on its own if readers have never known and trusted you. People are only ready to pay after you have connected with them and grown their trust, post by post.
To turn your daily posts and the content you share into a natural step that leads readers to your sales page, see the full guide in the Know - Trust - Love content funnel.